Privacy Policy

At NexStorez, we believe your data is your business. We are committed to protecting your privacy and being fully transparent about how we handle your information.

1. Information We Collect

We only collect the information we absolutely need to provide and improve our service to you.

• Account Information: When you sign up, we ask for your name, email address, and store name.
• Payment Information: When you subscribe to a paid plan, your billing details are securely handled by our payment partners (like Lemon Squeezy). We do not store your raw credit card numbers on our servers.
• Usage Data: We track basic interactions on our dashboard to understand how our features are used so we can make them better.

2. Your Customers' Data

As an ecommerce platform, we process and store data on behalf of your customers (the people buying from your store). You own this data, not us.

• We never contact your customers directly unless specifically requested by you.
• We never sell, rent, or use your customers' data to market our own services.
• We act solely as a data processor. You are responsible for ensuring you have the right to collect your customers' information under your own store's privacy policy.

3. How We Use Your Information

We use your data simply to keep the lights on and make NexStorez better:

• To create and maintain your store account.
• To process your subscription payments securely.
• To send you important service updates, security alerts, and support messages.
• To fix bugs and improve the overall performance of the platform.

4. Data Retention and Account Deletion

We retain your data only for as long as your account is active or as needed to provide you services. If you choose to delete your store:

• We pseudonymize your core identity data to protect your privacy while maintaining the structural integrity of our database.
• Financial transaction records may be kept longer as required by global tax and accounting laws.

5. Global Data Rights (GDPR & CCPA)

Depending on where you reside, you have specific rights regarding your personal data. NexStorez respects these global standards. You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we fix any inaccurate data.
• Erasure: Request the deletion of your personal data from our active systems.

6. Cookies & Tracking

We use standard cookies to keep you logged into your dashboard and to remember your preferences. We don't use aggressive third-party tracking scripts that follow you around the internet. You can instruct your browser to refuse all cookies, but doing so might make logging into your dashboard difficult.

7. Data Security

We take security seriously. We use industry-standard encryption to protect your data during transit and at rest. However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.